Refund and Returns Policy

Return of Product

All Aariv Jewels jewellery is handcrafted by artisans using various simple and complicated techniques which may not be exactly replicated to represent the image shown on the website. There might be slight differences in size and dimensions of the final product depending on factors beyond our control.
The product can be returned or exchanged along with the solitaire certificate at current prevailing value, with deduction towards making charges & taxes.
In case of product shipped to us for exchange or buyback Aariv Jewels will charge a nominal shipping charge of 2% of the product value or the actual shipping cost whichever is lower.
Returning the certificate is mandatory, loss of certificate would result in a deduction towards the cost of certification
Aariv Jewels shall not accept any jewellery which shows any type of alteration done by any third-party jeweller, further all benefits towards the product will be nullified.
Aariv Jewels reserves the right to correct the valuation of the product based on its quality inspection.

Product	Gold Jewellery studded with Lab Grown Diamonds	Loose Lab Grown Diamond
15 DAYS RETURN	15 Days money back policy does not apply for custom made products Returns within 15 days of purchase (Maximum value INR 300000) Refund is confirmed once Aariv Jewels quality assurance team approves the product quality, its original invoice and product certificate. Once confirmed, all Refunds shall be done by- the way of an online bank transfer to the customer’s bank account within 2 weeks of receipt of product. Aariv Jewels holds the right to refuse any unreasonable or excessive returns. Product returned should be in unused condition and not tampered/damaged, else eligibility for returns will be void.	Policy not applicable
CASH BACK Sell your jewellery back to us	Gold: 100% of the prevailing market value* Silver: 100% of the prevailing market value* Lab Grown Diamonds: 80% of the prevailing market value* *In case of any discounts given during original purchase on the metal and stone value, an equivalent amount shall be deducted from the market value. 100% Making charges shall also be deducted (Maximum value Rs 10,00,000/-)	Policy not applicable
LIFETIME EXCHANGE Exchange or upgrade your jewellery with new designs	Gold: 100% of the prevailing market value* Silver: 100% of the prevailing market value* Lab Grown Diamonds: 100% of the prevailing stone value of the same grade* *Making charges shall be deducted from the old jewellery. Price difference towards the same grade shall be charged extra.	Lab Grown Diamond: 100% of the prevailing stone value of the same grade* *Only certified Solitaires with Laser inscription can be exchanged for a product of higher value. Difference of price shall be charged extra.
CANCELLATION	Products purchased using a discount code are entitled to a 20% cancellation charges, if cancelled after 24hrs. of placing order.	Products purchased using a discount code are entitled to a 20% cancellation charges, if cancelled after 24hrs. of placing order.